AMC charges without prior notice, even while open upstox account there is written lifetime free DEMAT account

Hi Team,

Under the terms of my free AMC plan for life, I created an Upstox account. All of sudden, I see a −₹354 charge in my account, which support says is AMC as per the revised pricing from Feb 2025.

I intended to ride Upstox’s growth wave as a long-term investment. It seems unfair that this modification was implemented without clear opt-in or extensive notification.

Has anyone had a chance to look over this and explain why older accounts like mine had lifetime AMC revoked?

Otherwise, i need to transfer my holding to other brokerage.

Ticket ID: 9561884

Thanks

@SURYAKANT_32016713 - Your ticket ID 9561884 is now resolved. Please check and let us know, thanks.

Hi @ushnota,

Under the terms of my free AMC plan for life, I created an Upstox account. All of sudden, I see a 354 Rs charge in my account, which support says is AMC as per the revised pricing from Feb 2025.

I intended to ride Upstox’s growth wave as a long-term investment. It seems unfair that this modification was implemented without clear opt-in or extensive notification.

requesting you to please reverse these AMC charges atleast for first year and please from next time provide clear communication regarding AMC charges

Ticket ID: 9624197

Client I’d : 34CAZ7

Thanks

@Ushnota any update?