Amc being charged on accounts

hey there, so when i made the account there was nothing like AMC, but recently they have introduced it.

my account is just a year old and few weeks and its suppose to be free for the first year right ?
the year has not ended yet and im already being charged.

this is totally unfair and the customer server has been ignoring me.

May I know your UCC, @manish_29116369?

where do i send it ?

Have DM’ed you.