Account Reactivation - DECLINED NO REASON

Trading
1

I had submitted a request to reactivate my account (RID: 236525), and I had already completed all necessary verifications, including Aadhaar authentication. However, my request was rejected without any explanation.

I kindly request you to:

  1. Provide the reason for rejection.
  2. Guide me on the correct process to reactivate my account successfully.

I have attached the screenshot of the rejection for your reference. Please resolve this issue at the earliest.

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2

Hi @jtutanota,

Could you please share the Ticket ID you are referring to so that I can check this? Thanks.

3

@Ushnota Thanks a lot for activating spontaneously. Now i have a new problem i am unable to change the mobile numebr it says “Mobile number exists”

4

What’s the ticket ID, @jtutanota?