Account is showing suspended

my account is showing suspended when i tried to place an order but when i checked status its active and even AI bot says its active. raised a ticket its been 5 days still no response from support team.

Hi @MEHAR_CHAN_1116731,

Welcome to the Upstox Community!

May I know your UCC please? Thanks.

it’s 195268. its been 5 days no response when i asked customer care they said they put it on high priority. but nothing happened yet.

Sorry to hear about your experience. May I know the ticket number so that I can track it and get this sorted on priority? Thanks.

ticket - ID[#9136441]

Thanks for sharing it. We will check this and get back to you.

disheartening to identify promising market trends but miss out on opportunities due to this issue. i will be waiting thank you.