V3 Intraday API - 5&15 -minute interval data

Issue Description:

We are experiencing a data feed issue with the official V3 Intraday Candle Data API for 5 & 15 -minute intervals.

API Endpoint: /v3/historical-candle/intraday/{instrument_key}/minutes/5

Issue Details:

  • Date: July 10, 2025
  • Time: Data stopped updating after 11:20 AM IST
  • Affected Intervals: 5-minute data only
  • Working Intervals: 15-minute data continues to give only historical update
  • Instruments: Multiple NSE equity instruments (TATASTEEL, TCS)

Expected Behavior:
5-minute intraday data should update every 5 minutes during market hours same for 15 minute i.e. (9:15 AM - 3:30 PM IST)

Actual Behavior:

  • Last 5-minute data received: 11:20:00 IST
  • No new 5-minute candles since then (3+ hours gap)
  • 15-minute data continues to give only historical update

Implementation Details:

Request:

Please investigate if there’s a known issue with the 5 & 15 -minute intraday data feed on your end. This is affecting our live trading algorithms that depend on real-time 5 & 15 -minute candle data.

Any updates or estimated resolution time would be greatly appreciated.

Please check drice link to access the csv for reference -

Thanks