Unable to add new SIP. Error popsup as " upstox error [.013] "

[SAI_BHARAD_1864238]

Unable to add new SIP for any mutual funds and throws error as “upstox error [.013]”. Uploading the error screenshot of the same.

[Ushnota]

@SAI_BHARAD_1864238 - Could you please share your UCC or Ticket ID so we can check this?

[SAI_BHARAD_1864238]

Hi,
My ticket ID is “Track your ticket - ID[#9676049]”

Regards,
Sai Bharadwaj Poolla

[Ushnota]

@SAI_BHARAD_1864238

9676049

Noted, thanks.

[NAMBISAN_27373589]

Same problem happening with me. How to resolve this?

[Ushnota]

@NAMBISAN_27373589 - Could you please share your Ticket ID with me?

[VARUN_14596638]

Same problem is happening with me also. My ticket ID is 9678124. Is there any generic fix for this

[Ushnota]

@VARUN_14596638

9678124

We will check and let you know.

[NAMBISAN_27373589]

Where do I get the ticket ID on the mobile app?

[Ushnota]

@NAMBISAN_27373589 - In case you haven’t raised a ticket yet, please raise one here https://upstox.com/contact-us/get-in-touch/ and let me know.

[Ushnota]

@SAI_BHARAD_1864238 - This is now resolved. Please check, thanks.

[Ushnota]

@VARUN_14596638 - This is done. Thanks.