Trusted Account addition in my CDSL Easiest

I have added my trusted account in CDSL Easiest and it is still pending for authentication from Upstox. I already opened ticket and reached customer service multiple times, but there is no action. As per CDSL website, it should be done by 24 hours after raising request. But thanks to the incompetent and totally useless team of Upstox, that it is still pending. First you need to reach out to them to create Easiest account for authentication and later for trusted account addition. There are so many report for the same from people. You guys are holding stocks and we are unable to move those. It high time to take legal action and report against Upstox for such manner.

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I tried raising a compliant in Sebi portal, however I am unable to find Upstox under DP list. Wondering whether Upstox is registered entity one

Hi @SOUVIK_3520663,

May I know the ticket ID you are referring to so that we can take a look and sort this? Thanks.