Hi,
I want to transfer some of my shares from Upstox Demat to another demat account. I know I can transfer my shares through CDSL, the easiest facility. But whenever I initiate a request from my CDSL Easi account to upgrade to the easiest facility, the request is rejected, and the DP authentication is failed. So how can I upgrade to the easiest facility and transfer my shares?
Hi @RozarioDan ,
Welcome to Upstox community. Could you please share your ticket ID with us so that we can check this? If you donāt have a ticket yet, you may raise it here: https://uptx.to/tikt Thanks.
@Vaibhav_Naik , Hey Iāve just created a ticket #8424247. Please do the needful.
Hi @RozarioDan ,
Thanks for sharing your ticket ID with us. Someone from our team will reach out to you soon.
Hi @RozarioDan ,
Our representative reached out to you and your issue was addressed. Please refer to the ticket ID 8424247 for more information. If you require any other assistance, feel free to reach us.
Hi @Vaibhav_Naik ,
My concern is resolved. Thanks for your support.
Hi @Ushnota, I have placed request to transfer my shares using CDSL Easiest. Ticket id #9462344. However, it is pending authentication at DP end (Upstox). Can you please help get it approved at the earliest.
Regards
Vaibhav
Have taken a note of your ticket ID. Will check and get back to you, thanks.
Hi @Ushnota, My request to transfer shares is still pending approval from DP (Upstox). The execution date was today that is 25th July 2025. The market hours are also over for today.
This is the second time I have placed request to transfer my shares. Previously the transaction got expired as upstox did not approve in time. I am afraid this will expire again if not approved in time.
Can you please look at it urgently and get it approved. I dont understand why it is taking so long for such a small request. Appreciate if you can help please.
Iāve already raised this internally. Iāll get back to you once Iāve an update. Thanks for your patience.
Your ticket ID 9462344 is resolved now. Please check and let us know, thanks.
Hi @Ushnota. Yes the issue is now resolved. Thanks a lot for your help.
Hi, I upgraded my BO id from CDSL website but it is not authenticated by upstox till now, why it is taking so much time, when it will be done, please authenticate it as soon as possible.
My Ticket ID- 9478362
Please take this matter ASAPā:cry:.
@darshika_41899992 - Already replied here: Bo id upgrading authentication
@Ushnota Ticket ID 9489124 for transfer shares request pending for DP authorization in CDSL easiest. Please do the needful
@SRINIVASA_40680178 - Noted.
@Ushnota Request from Aug 5th already expired and created a new one now and it is in āTxn Ready For DP Authā status. Please approve before it expires again 9490340 created again along with 9489124
@SRINIVASA_40680178 - Your ticket IDs 9490340 and 9489124 are now resolved. Please check and let us know, thanks.