The order got cancelled without any valid error message

Developer API
1

Hi,

I placed an order though the API. It was limit order. The order was not getting fullfilled. It was partially filled when I modified the price. The order got cancelled without any valid error message.

Order ID is - 240220000224905

Please help in understanding the issue and workarround if this happens again in the future.

Thanks

2

We have your order ID and UCC. We are currently reviewing this information and will follow up shortly.

3

Hey @Aman_Jha, apologies for the delayed response. It seems we missed your post. Please let us know if you’re still encountering this issue. We can have a look in priority.

Additionally, regarding the delay in order details, we are developing a tool that will alert us if order details are not available within a specific time frame after placement. This way, we aim to identify and resolve issues before they affect our customers.