The order got cancelled without any valid error message


I placed an order though the API. It was limit order. The order was not getting fullfilled. It was partially filled when I modified the price. The order got cancelled without any valid error message.

Order ID is - 240220000224905

Please help in understanding the issue and workarround if this happens again in the future.


We have your order ID and UCC. We are currently reviewing this information and will follow up shortly.

Hey @Aman_Jha, apologies for the delayed response. It seems we missed your post. Please let us know if you’re still encountering this issue. We can have a look in priority.

Additionally, regarding the delay in order details, we are developing a tool that will alert us if order details are not available within a specific time frame after placement. This way, we aim to identify and resolve issues before they affect our customers.