Subject: UDAPI100060 for /v2/user/profile on sandbox (client_id: 5294cffe-f32f-4dfb-9c70-70871fb5ff56)

[AKHIL_REDD_16917009]

Hi Upstox Dev Support,

My sandbox app (client_id: 5294cffe-f32f-4dfb-9c70-70871fb5ff56) is returning UDAPI100060 (Resource not Found) for:

GET https://api-sandbox.upstox.com/v2/user/profile

I have confirmed:

• DNS and host respond.
• My sandbox access token is accepted (not a 401), but endpoint returns 404.
• I have tried other host variants and basic root path — root returns 404 too.

Please confirm:

1. Is /v2/user/profile available in sandbox for my app? If not, which endpoint should be used to fetch account/balance in sandbox?
2. Does my sandbox app need additional scopes/permissions enabled to access profile/account endpoints?
3. If it requires manual enabling, please enable the Profile/Account APIs for client_id above or advise steps.

Headers from my failing request:
requestid: d432b4cc-0537-4abb-ad8c-6c047d06400b
reqid: a8bb54df-7f4a-4e76-b25f-e69590f95781
Timestamp: Tue, 02 Dec 2025 08:28:40 GMT

Thanks,
Akhil

[Anand_Sajankar]

Hi @AKHIL_REDD_16917009, please verify below the supported API for Sandbox mode

Sandbox | Upstox Developer API

Thanks