I am facing this issue in this particular stock where every time I try to sell it, it says I have cancelled it but I didn’t cancel it.
Can someone help ??
Their customer support team has zero knowledge and don’t know how to resolve issues. And just vanish without replying
@Ushnota could you please help here
Try to exit with limit order or GTT. Or on positions tab use square of option to exit.
Could you please share the ticket ID you’re referring to so I can track this? Thanks.
Hi @Ushnota why the GTT limit sell orders are getting automatically cancelled in Upstox?
I am also facing the same issue for my orders and they get automatically cancelled if the limit doesn’t reached. I want it to stay for atleast a month. It was not an day limit.
If you are using IMMIDIATE condition then it will cancelled at day end. Use Below condition
No I haven’t used an IMMIDIATE condition. It was an GTT order and ideally it should only get cancelled when I cancel it not automatically.
Also which condition you are referring? I can’t see any below.
Thanks!
I am referring “BELOW” condition.
Yes, now in Upstox web version I can see delivery Below option and set GTT order. Also the validity is for one year. Thanks!
But it wasn’t showing in ios App version within Upstox Wealth Basic plan.
