I have applied for segment activation (Equities and derivatives) on my demat account on 13Dec 2023, but it has been more than 3 weeks it has not been activated.
I cannot sell my holdings. When i try to sell shares I get error. Please help to resolve my issue.
Hey @JaskaranSingh,
Could you please raise a ticket here: https://uptx.to/tikt, and share the ticket number with us. This will facilitate further investigation and help us address your query effectively. Thank you.
I have raised ticket #8224752
Hey @JaskaranSingh,
Thank you for sharing your ticket ID. We are looking into this and our team will get in touch with you soon to talk about this in detail.
Please solve my issue
Update : My issue was resolved by doing kyc (cvl kra)
Hey @JaskaranSingh,
Thanks for the update. Let us know if you require any further support. We will get in touch with you on priority.
hello my account id is 887744 i have done my kyc and my segments are showing active. but when i sell my holdings it is showing an error like " your segments are not active". i have raised ticket as well kindly help me on this my ticket id is - 8270904.
Hello @sakshivishnoi26,
Welcome to the Upstox community! Thank you for sharing your details with us. We will check this and get back to you with an update shortly.