Request trusted BO ID authentication approval in CDSL easiest platform

General
1

Dear Upstox Support Team,

I am writing to express my deep disappointment regarding the lack of response from your side. Despite multiple emails and follow-ups, there has been no acknowledgment or update concerning the pending authentication approval of my Trusted BO ID in CDSL Easiest.

This continued silence is highly unprofessional and reflects poorly on the level of service expected from a reputed organization like Upstox. Timely communication is a basic expectation, especially in matters involving account security and compliance.

I urge you to address this issue on a priority basis and provide a resolution without further delay.

I have raised a new ticket again#9382093

Awaiting your prompt and urgent response.

Regards,

2

Hi @NIRANJAN_21854095,

We’re sorry to hear about your experience. Could you please share your Ticket ID so we can look into this and escalate it to the concerned team immediately? Thanks.

3

Ticket id#9408248,
#9382093
#9358450

4

Have taken a note of your ticket IDs. Will check and get back to you, thanks.

5

@NIRANJAN_21854095

Your ticket IDs #9408248, #9382093 and #9358450 are resolved. Thanks.

6

Yes solved. Thanks alot