Request for Production Access for my Upstox App

Developer API
1

I have created an application in the Upstox Developer Console.

  • My app shows Active in the console.

  • However, it is only working in Sandbox.

  • When I try calling live endpoints (e.g., https://api.upstox.com/v3/user/profile) with a fresh access token, I always get:

{"status":"error","errors":[{"errorCode":"UDAPI100060","message":"Resource not Found."}]}

This suggests my app has not been moved to Production yet.

:backhand_index_pointing_right: I would like to request Production Access for my app so I can fetch live data and place real trades.

Here are my app details:

Please guide me on the approval process or enable production access for my app.

2

@SAURABH_6406401 Please try using correct URL https://api.upstox.com/v2/user/profile
Refer for API documentation Get Profile | Upstox Developer API

Thanks

4

thanks, that fetched my details :slight_smile: . but now- I am trying to fetch NIFTY/F&O instruments using the endpoint:

https://api.upstox.com/v2/instruments/NSE_INDEX

but I keep getting:

404 {"status":"error","errors":[{"errorCode":"UDAPI100060","message":"Resource not Found."}]}

Details:

  • My app is Active and not in Sandbox.

  • I am using a live access token generated from my approved app.

  • Sandbox token works for /v2/user/profile, but instrument endpoints return 404.

  • I have zero apps under Sandbox.

Please confirm:

  1. Are option instruments currently accessible via the live API for my app?

  2. Are any additional steps required to enable instrument data for production apps?

Thanks,

5

@SAURABH_6406401 There isnā€™t an Instrument API available. Youā€™ll need to download the Instrument JSON file.

Please also review the Full API Documentation, which will help you find the correct API endpoints.

Thanks

6

thanks :slight_smile:

8

I am unable to connect to the Upstox API v3. The host api-v3.upstox.com does not resolve from my home network ā€” ping and nslookup both fail with ā€œNon-existent domain.ā€ I have verified that no local firewall or network restrictions are blocking connections. This prevents me from fetching historical and live market data for trading and backtesting.

Please confirm the correct API hostname, and advise on how I can access the API and historical candle data.

Thank you,

9

Bro you are using wrong URL.

https://api.upstox.com/v3 is the correct URL for v3.

11

Hi,

Iā€™m trying to fetch historical candles using the Upstox API:

  • Instrument Key: NSE_FO|54651

  • Interval: 5minute

  • From: 2025-01-01

  • To: 2025-09-30

I get this error:

UDAPI100036: Invalid input, propertyPath: interval, invalidValue: 2025-01-01

What is the correct date format for from and to? Should I use timestamps instead of YYYY-MM-DD?

Thanks!