Please do not discontinue with Chart IQ

I am unable to find Chart IQ on pro.upstox.com from today . Please do not discontinue with ChartIQ as it is very easy to trade on it . Please do the needful at the earliest . My client code is 200555 . Please feel free to contact me for understanding the query in detail .

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Hi @Kaustubh_1122193,

Please note that we are upgrading our charts. ChartIQ is being replaced by TradingView to provide a superior experience. Our TradingView charts are powered by Tick-by-Tick (TBT) data, ensuring utmost accuracy. However, you’ll need to recreate any saved drawings on the new TradingView charts.

Also, our team had reached out to you regarding this but the call wasn’t answered. Let us know a good time to get in touch, thanks.

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Unable to get all the necessary indicators required for technical trading on Trading view, I will think to discontinue upstox if chart IQ will not be replaced.

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Hi @CHIRAG_GIR_1164925

Let us know about the indicators you need, and we shall have them set up on Tradingview charts soon

All the moving averages, vwap and Avwap not working in trading view which were working perfectly in Chart iq.

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These should be working the same. Let me check and get back on those.

please bring back the iq charts I’m also facing the same issue with the moving averages, they ain’t the same when I compare them with trading view, it’s totally inaccurate and keeps changing when ever I open the upstox.

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How soon are we talking about . This is causing a lot of inconvienience to us . Atleast you could have first fully upgraded and then discontinued with Chart IQ .

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The upgradation process is causing a lot of inconvienience to us . Atleast you could have fully upgraded before discontinuing with Chart IQ . I am sorry to say but this upgradation process was not thoroughly thought of . Very disappointing services on your behalf . Please try and connect to me by 3.15-3.30 p.m.

Hi @Kaustubh_1122193 @GIRISH_SUR_1907378

I’m scheduling a joint session on Saturday where I’d love to hear from you on the challenges you face with indicators on tradingview that were working good in ChartIQ. We’ll then work on implementing the solution quickly and making a smooth transition.

Would you guys be able to join?
Either Saturday 10am or Friday 4pm. What would be suitable?

please bring back the chart IQ

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yes saturday 10 am works for me.

Hi @GODDINDLA_1263857,

Thanks for your feedback. However, we are upgrading our charts from ChartIQ to TradingView which provides a superior experience. Our TradingView charts are powered by Tick-by-Tick (TBT) data, ensuring utmost accuracy. Thanks for your understanding.

can you please look into this
1.on price log scale between two numbers space increase like in chart IQ it is short in trandig view
2.add time frames and day line and
add stochastics Momentum (10,3,3,10) indicator in chart IQ, it is different from trading view

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I wont be able to make it to the joint session . I just want the two indicators - RSI Divergence and MACD Divergence to be added on urgent basis . If its going to take you a months time then I will have to think differently . I can’t afford to waste time . I am sorry to say that there are others ready to provide me with what I need .

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Hi @Kaustubh_1122193

Noted. Shall have these up and running by 10th of June

@GODDINDLA_1263857

Noted. Added these on the top priority list

Thank you so much . I’ll keep my patience till then .

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@MohitGolecha not yet working, its very difficult to trade without these indicators, any update on Chart iq indicators? You were supposed to check and update on this

Hi @CHIRAG_GIR_1164925

Check on this last evening. The vwap and moving averages are accurate and working quite fine.

VWAP:

Moving Average Exponential (EMA)
Tick-by-tick data EMA comparisons

You can also observe the TBT data here being fast and mainly accurate compared to the snapshot data on other platforms.

Also note, inherently, there is always a lag in EMA indicators compared to simple moving averages. That’s just how EMAs work.
However, in a couple of weeks we’ll be soon releasing ZERO LAG EMA [ZELMA] on the platform too. With TBT data, this is going to be the most accurate EMA.