Hello! I have had placed multiple off-market transfer requests on CDSL but is not getting authenticated by DP. Why is it? Kindly look into this @Ushnota
Latest Easiest Transaction ID that needs DP authentication: 21439141, if it is not done today (03/June/2025), it would get expired again for the 3rd time
Transaction ID that got expired pending DP authentication: 21419291 and 21426167
Transfer transaction dates: 29 May 2025, 02 June 2025
Hi @colinsvjacob,
Could you please share your UCC or Ticket ID with me? Thanks.
Hello @Ushnota hereās the UCC: DS3479
Thanks, @colinsvjacob. Will check and get back to you soon.
Hello @Ushnota , why update on this please? For the third time it did get expired for no DP authentication. Can you please look into whatās going on?
Hi @colinsvjacob,
Our team tried to get in touch with you in your given number to explain this to you in detail. However, it kept ringing. Please let us know a suitable time or an alternate number to connect with you, thanks.
Hello @Ushnota , itās difficult for me to answer phones at work hence as I said to them on multiple instances, I cannot talk. Kindly request them to send me a detailed email please.
Iāll let the team know so that they can proceed accordingly, @colinsvjacob. Thanks.
Thank you, @Ushnota , looking forward to the email, thank you.
Hello @Ushnota , any update on this? One transaction went well, another one still the same story. Kindly look into this, please?
Will check with the team and get back, @colinsvjacob. Thanks.
Hi @Ushnota - Same issue is with me also
I have had placed multiple off-market transfer requests on CDSL but is not getting authenticated by DP. Why is it? Kindly look into this @Ushnota
Latest Easiest Transaction ID that needs DP authentication: 21652674, if it is not done today (16/July/2025), it would get expired again for the 3rd time
Transaction ID that got expired pending DP authentication: 21646414 and 21623253
Transfer transaction dates: 15 July 2025, 10 July 2025
I have already raised ticket also for the same today. Ticket id is - #9451057
Please note that Your ticket ID 9451057 is resolved now. Check and let us know, thanks.
Dear @Ushnota
Placed two off-market requests at 11:00 AM today, well before your sacred 1:00 PM cut-off. Hours later, the status still reads pending for DP authentication. Truly remarkable! Your commitment to redefining āEnd of Dayā is inspirationalāperhaps youāre working on a new time zone?
This isnāt a complex corporate merger; itās a basic DP authentication. Yet, somehow, itās turned into a marathon. Meanwhile, Iām incurring monetary loss, but hey, why should that matter when weāre setting world records for inefficiency?
If this is your idea of service excellence, Iād love to see what failure looks like. Please treat this as urgent and resolve it immediately. Ticket ID: 9592106.
If this continues, Iāll be compelled to escalate this to SEBI and other regulatory grievance platforms, because clearly, internal accountability isnāt working. Iām sure theyāll appreciate your innovative approach to timelines.
Looking forward to seeing if āimmediateā means today, this week, or sometime in the next financial year.
@GURUSAMY_1500545 - Have raised the Ticket ID internally with the relevant team. Thanks.
Dear @Ushnota - Itās a relief to see the authentication finally completed ā though itās baffling how something so routine required a full-blown escalation circus and a flurry of ticket numbers that seemed more like placeholders than actual progress.
If your team ever decides to treat basic tasks like actual responsibilities instead of puzzles to be solved under pressure, we might just get things done without the drama.
Efficiency shouldnāt need a rescue mission.