Off-market transfer not getting processed for DP authentication not complete

General
1

Hello! I have had placed multiple off-market transfer requests on CDSL but is not getting authenticated by DP. Why is it? Kindly look into this @Ushnota

Latest Easiest Transaction ID that needs DP authentication: 21439141, if it is not done today (03/June/2025), it would get expired again for the 3rd time

Transaction ID that got expired pending DP authentication: 21419291 and 21426167

Transfer transaction dates: 29 May 2025, 02 June 2025

3

Hi @colinsvjacob,

Could you please share your UCC or Ticket ID with me? Thanks.

4

Hello @Ushnota hereā€™s the UCC: DS3479

5

Thanks, @colinsvjacob. Will check and get back to you soon.

6

Hello @Ushnota , why update on this please? For the third time it did get expired for no DP authentication. Can you please look into whatā€™s going on?

7

Hi @colinsvjacob,

Our team tried to get in touch with you in your given number to explain this to you in detail. However, it kept ringing. Please let us know a suitable time or an alternate number to connect with you, thanks.

8

Hello @Ushnota , itā€™s difficult for me to answer phones at work hence as I said to them on multiple instances, I cannot talk. Kindly request them to send me a detailed email please.

9

Iā€™ll let the team know so that they can proceed accordingly, @colinsvjacob. Thanks.

10

Thank you, @Ushnota , looking forward to the email, thank you.

1 Like
11

Hello @Ushnota , any update on this? One transaction went well, another one still the same story. Kindly look into this, please?

12

Will check with the team and get back, @colinsvjacob. Thanks.