Mutual Fund holdings still shows after being transferred to Another account

General
21

@AVVARI_NAG_32692122 - Ticket ID: 9379479 is now resolved, thanks.

22

Hi, i have transferred my share and MTF from previous upstox account to new Upstox account. Mutual fund is showing in holding but not on my portfolio.
I raised ticket 20 days ago and taking regular follow up but issue didnot resolved.
Raised ticket no-9431674
UCC id- 2ACGJ3

23

@archana_44410394 -

Thanks for sharing your ticket ID. Will check and get back to you.

24

In holding discrepancy is also showing. Please resolve it too.

25

@archana_44410394 -

Could you please mention this under the same ticket so that the team can check it? Thanks.

26

Same ticket(9431674). As mutual stock is not showing in portfolio,someone from customer care told to manage discrepancy showed in holding and i have to fix it but i could not download ledger report of previous Upstox account as it is already closed.

27

@Ushnota Hi, any update?

28

Ticket ID 9431674 is still being looked at. Iā€™ll let you know as soon as I get any update. Thanks.

29

@Ushnota Got a mail from Srushti Lele from Upstox team,in which she mentioned the she is not able to provide buy price as no trade is showing in my Upstox account. I have already mentioned here and in mail as well that my fund and stocks were transferred to old Upstox account to new Upstox account and all discrepancy must be settled by Upstox but getting baseless reply. Please go through in my numerous previous mails.

Please resolve it.. My account is transferred from Upstox to Upstox only and as my previous account is closed, i am not able to do it from my side.

30

Got it. Asking team to recheck Ticket ID 9431674. Thanks.

31

Hi @Ushnota any update? I am still not able to see my mutual fund in my investment list although showing in holding. Its quite a ling time.. Plz resolve it

32

@Ushnota Ushnota

Hi, any update. Still my mutual fund is not showing in portfolio and shares are showing in discrepancies. Its almost a month, i am following these issues, wrote numerous mails, did many calls but not resolved the issue.

33

Hi @archana_44410394,

Your ticket ID 9431674 is now resolved. Please check and let us know, thanks.

34

Hi @Ushnota issue resolved.. Thanks

1 Like
35

@Ushnota Same issue, account submitted for closure but still MF not transferred. Please look into it. Ticket ID: 9526350

36

Will check and get back. Thanks.