Its showing negative balance while closing account

Hi @Ushnota

I want to close my account but its showing negative balance of around 600 I haven’t traded in upstox since last year and there is no details why is it negative balance.

Till yesterday it was showing zero why suddenly so high amount

@VISHRUT_24136354 - Please share your ticket ID so we can check the details.

@Ushnota Ticket ID: 10819

Noted.

Hi @Ushnota is there any update on it

Once I have an update from the relevant team, I’ll let you know.

@VISHRUT_24136354 - Your ticket ID is now closed. Please check, thanks.

@Ushnota i am still seeing negative balance what is closed no solution is provided nor i got any response in ticket

@VISHRUT_24136354 - Noted. Will ask team to re-check and respond to the ticket by tomorrow.

Its still not resolved can you please check and update @Ushnota

@Ushnota is there any update for it

Hi @VISHRUT_24136354,

Our team has emailed you on your ticket. Kindly check it for detailed information. Thanks.