i have been defrauded from A884 upstox pro group i lost my hard earned money from this fake and fraud whatsapp group name called darshan chadda and palla bisani this are fake name please be aware this frauds they are cheating lot of innocent people i am requesting the original upstox team please catch this people from your and through help of government i lost 21 lakh 50000 rupees please do something for poor people
Hi @royal,
We’re so sorry to hear about the experience you have encountered. At Upstox, customer security and trust are our top priorities. We’ve built a robust tech infrastructure to ensure your wealth and data always remain protected. Unfortunately, with the increasing adoption of AI and other technologies, we’ve observed recurring attempts by individuals across industries and sectors to impersonate brands and defraud the public.
To safeguard against these fraudulent activities, Upstox urges all individuals to exercise caution and remain vigilant. Common tactics include fake social media accounts, apps, WhatsApp groups, and websites falsely claiming to represent Upstox or offering educational courses, investment tips, and guaranteed returns. Our teams are actively working to crack down on these scams.
Upstox has issued public warnings and awareness communications targeting both Upstox customers and the broader public. You can view some of these warnings in the following news publications and social media platforms:
- Upstox cautions investors of impersonation scams using AI; 5 crucial measures to safeguard your investments - The Economic Times
- Scam alert: Upstox warns investors against cyber fraud, Check details | Personal Finance - Business Standard
- https://www.moneycontrol.com/news/business/personal-finance/investors-beware-upstox-cautions-against-imposters-luring-customers-12766087.html
- x.com
- x.com
- x.com
- Upstox on Instagram: "What do you say to scammers? Not today. Not any day. . . . #scamalert #scammers #fake #stockmarkets #alert"
We urge all investors to conduct transactions only through official channels and take the following precautions:
Do’s
Transact only via our official app/website
Report and block suspicious accounts immediately
Regularly update your passwords and ensure they are strong
Verify all details before transferring money to anyone
Don’ts
DO NOT trust random financial advice
DO NOT click on unfamiliar links
DO NOT share your portfolio, bank details, or OTP with anyone
DO NOT join groups or communities claiming to be Upstox without verifying its authenticity
If you are a victim of the impersonation fraud, we strongly encourage you to immediately report it to local police authorities and file online complaint on the National Cyber Crime Reporting Portal (https://cybercrime.gov.in/), providing details of the impersonators such as email addresses, phone numbers, or any other communication methods used to perpetrate the fraud.
Upstox takes the safety and security of its customers very seriously. We’re committed to providing a secure investment environment**.** Remember, Upstox and its representatives will never ask you to transfer money via any link or make cash payments. Always refer to our official communication channels, which you can find on our website: https://upstox.com/. Promptly report any suspicious activities to us at cybersafety@upstox.com.