Facing error of instrument key error in sensex & bankex while using algo trading..in upstox while executing order

facing error of instrument key error in sensex & bankex while using algo trading…in upstox…while its working fine in other broker platform… is there problem in upstox …as there is no problem in algo setup… for this issue whom should we contact…as upstox customer care center is asking to post in community…but i think its the problem of upstox platform… do let me provide the solution… 9618010002

Sorry for the late response. It appears there is an error in parsing the Upstox instrument file from the platform you’re using. Customers on other platforms are not experiencing this issue.