strong textTHIS IS REFERENCE TO MY 3 TRADES THAT WAS TAKEN ON 23-7-2025. IN THE FIRST 2 TRADE IN WHICH I HAD AN BUY ORDER FOR ALKEM AT 4988 IN THE FISRT ORDER ONLY 15 SHARES WAS ACCEPTED OUT OF 341 SHARES AND IN THE SECOND ORDER ONLY 23 SHARES OUT OF 341 SHARES BECUASE OF THIS I FACE LOSS IN BOTH TRADES WHEN YOU ADD BROKERAGE AND TAXES. AND NOW THE THIRD TRADE WHICH GAVE ME BIG LOSS, I PLACED AN BUY ORDER FOR ALKEM AT 4989 AND MY STOPLOSS WAS AT 4985 AND THE TOTAL SHARES WAS THE SAME 341 MY TRADE WAS ACCEPTED AT 4988.90 AND NOW FOR CRAZY THINGS MY STOLOSS WAS AT 4985 WHICH IS 4RS DOWN BUT WHEN MY TRADE ENDED THAT STOLOSS GOT LEGS AND MOVED EVEN DOWN TO 4980.72 WHICH IS 8.18RS WHICH JUST DOUBLED MY LOSS I MEAN WHY I HELL DO YOU HAVE A THING CALLED STOPLOSS WHEN IT DOESNT WORKS. BUT THIS IS NOT THE LAST THING THE TOTAL SHARE THAT I BUYED WAS 341 BUT HOW THE HELL I GOT 379 BEACUSE OF THIS BULLSHIT MY LOSS WHICH SHOULD HAVE BEEN 341 * 4 =1364 I GOT AN LOSS OF 379 * 8.18 =3100.22 I WHAT TO ASK YOU IS YOUR SYSTEM ON DRUGS FIRST THEY 2X MY STOPLOSS AND GAVE ME 38 FREE SHARES I MEAN HOW CAN YOU ALL PLAY WITH AN PERSON MONEY LIKE THIS, I AM USING YOUR BASIC PLAN MAYBE IF I UPGRADE TO UPTOX PLUS I MAY NOT FACE THIS TYPE OF DISASTER
Please raise a ticket here https://upstox.com/contact-us/get-in-touch/ and share the ticket ID with me so that we can look at it, thanks.
The link doesn’t work, And all three trades was regular order not GTT
I HAVE RAISE AN TICKET ON THE UPSTOX HELP CENTER, TICKET ID:9467972strong text
Sure, will ask the team to check the ticket ID. Thanks.
Your ticket ID 9467972 is now closed. Thanks.