I see following entry in my transaction:
Credit Note: -377.60
Being brokerage reversed of API trade placed on 06/12/2024
Please explain why I am getting daily charged like this and how to avoid it?
I see following entry in my transaction:
Credit Note: -377.60
Being brokerage reversed of API trade placed on 06/12/2024
Please explain why I am getting daily charged like this and how to avoid it?
Hi @Ranu_Pal, could you please send me a direct message with your 6-digit user ID so we can look into this further?
Hello @Ranu_Pal,
We have reviewed our ledger records and confirmed that an amount of ā¹377.60
has been credited and not debited to your account. This credit is in accordance with our free brokerage policy applicable to your first app creation, as outlined here.
Thank you.
Shared you the app screenshot in direct message, please check.
Hi Team,
I am still looking for some update here
Hi @Ranu_Pal,
We are looking into it and will get back to you soon with an update. Thanks for your patience.
Have replied you via a DM