Dear Upstox Support Team,
I am writing to request clarification regarding the current balance status in my Upstox trading account. As per the app, my account is showing a negative cash balance of ₹-354.00, which includes:
Opening Balance: ₹-88.50
Unpaid Charges: ₹-265.50
I have not made any trades, fund additions, or withdrawals recently. I kindly request your assistance in providing:
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A detailed breakdown of the unpaid charges amounting to ₹265.50.
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The reason for the negative opening balance of ₹88.50.
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Any steps I need to take to resolve this and bring my account to a normal state.