Delay in CDSL Easiest activation

General
42

Hello @swaminatha_41346660,

This is done. Please check and let us know if you need any more help, thanks.

43

Hi @ANKUSH_AVI_3864951,

This is done. Please check and let us know if you need any more help, thanks.

44

I have also applied for dp authentication it is pending from a month and I have raised ticket here is my ticket - 9316121

45

Thanks for sharing your ticket ID, @Ashutosh_47195240. We will check this and get back to you soon.

46

Please look into my ticket too for Easiest activation
Ticket ID: 9328341
Thank you

47

Please check my ticket. Easiest activation needs to be carried out
Ticket ID: 9328396
Thank you

48

Hi @SD22 / @CD02,

Thanks for sharing your ticket ID. We are taking a look at it and will get back to you soon.

49

Hi @Ashutosh_47195240,

This is done. Please check and let us know in case of any other issue, thanks.

50

Ticket Id: 9334546
Autuentication is pending for Easiest. Please authenticate asap.

51

Hi @AYAN_9839618,

Thanks for sharing your ticket ID. Will take a look and get back to you soon.

52

Hi @SD22,

This is done. Please check and let us know, thanks.

53

Hi @CD02,

This is done. Please check and let us know, thanks.

54

Hi @AYAN_9839618,

This is done. Please check and let us know, thanks.

55

@Ushnota Activation is done. Thank you for that. But the trusted accounts have still not been authenticated. Same for @CD02 (sheā€™s my wife)

56

Hi @SD22,

May I please know the ticket IDs for that? Thanks.

57

@Ushnota, are we supposed to create tickets for everything? Isnā€™t Upstox supposed to do these tasks by virtue of being a DP? For what are we paying the quarterly fee?

Let me tell you something. I started this entire process last Friday with 4 DPs. Fyers, Finvasia, Dhan & Upstox. Fyers, Finvasia & Dhan (all of which have no AMC) finished the entire process including Trusted account authentication on Monday itself. Without the need to raise one single ticket. Today is Friday and Upstox still hasnā€™t done the trusted account authentication? Why do we have to put up with such pathetic service from Upstox?

58

Hi @SD22,

I understand your frustration. This will be done today, Iā€™m personally following up on this. Thanks for your patience.

59

Hi @Ushnota,

Thank you. After your intervention, the trusted account authentication has been done in both mine and my wifeā€™s account.

Thank you

60

Youā€™re welcome, @SD22. Apologies again for the delay.

Happy trading.

61

I applied for an Upstox account last month. The account has been opened, but the CDSL activation is still pending. It has been almost 2 weeks now. I raised this issue with the Upstox team Do you have any idea how much longer it might take? , My Ticket Id
9348975