Even after 3 days of raising request for the Easiest Account Authentication, Upstox is not authenticating the easiest account and not even giving any reason for the delay. I never had this kind of issue with any of the other brokers.
Hi @madhav650,
Welcome to the Upstox Community!
Sorry to hear about this experience. Could you please raise a ticket and share the ticket ID? Will check this right away, thanks.
Hi, I have raised the ticket
The ticket number is 8871011
Looking forward for a prompt action
Thanks
Hi @madhav650,
Thanks for sharing your ticket ID. We are looking at it and will get back to you soon with an update.
I applied for an Upstox account last month. The account has been opened, but the CDSL activation is still pending. It has been almost 20 days now. I raised this issue with the Upstox team twice. Do you have any idea how much longer it might take?
Hi @Rahul_B,
Welcome to the Upstox Community!
Could you share the ticket ID for this and we will take a look at it? Thanks.
Hi, Your team is not providing any ticket number. they simply replying like they are highlighting this issue.
You can raise a ticket here https://help.upstox.com/support/tickets/new/ highlighting the issue and share the ticket ID with me. Thanks.
here is the ticket number 8932948
Sure. We are checking this and will get back to you, thanks.
Hi @Rahul_B,
Our team got in touch with you. As requested, please share the bank statement with us, so that we can take this forward. Thanks.