Charts doesn't save & are not in sync with eachother

Feature Requests
1

Charts settings reset automatically every time i reinstall app or clearing cache of app or web browser , saved settings & indicator reset to default on web.upstox and in tv.upstox too and these three platform charts are not in sync with each other kindly fix this .

3 Likes
2

Hi @Ajay,

We are not syncing the charts across the app yet.

However, this is in our roadmap and we will implement it soon.

When you uninstall and install the mobile app, all the saved charts vanish because it is only saved in the local storage. This is expected because currently we are saving the charts to cloud only on tv.upstox.com.

For CIQ charts though, we plan to sync up between Android and web. We are happy to inform that the build is out and the rollout is in progress. Kindly wait for the rollout to complete and you can use this feature.

3 Likes
3

Hi @Ushnota,
The problem is still not solved. It has been 1 year since your reply to @Ajay

4 Likes
4

They are really really slowā€¦

1 Like
5

Hi @SHAMIM_KHAN and @Ajay ,

Weā€™re sorry for the hold-up in implementing our TV chart sync feature. We recognize the inconvenience this may have caused and appreciate your patience.

Weā€™re happy to let you know that our team is working hard to get it released within the next quarter. Thanks.

1 Like
6

+1 for this feature request!
Much needed.

7

Noted, @Amit_Kumar_Sharma!

Rest assured our team is working hard to get it released within the next quarter. Iā€™ll post about it on Community when itā€™s out. Thanks.

2 Likes
8

How much hard work? Itā€™s been more than 1.5 yearsā€¦

How many more years will it take to complete this hard work

2 Likes
9

Hi @SHAMIM_KHAN,

As informed earlier, we will be releasing this in this OND quarter. Appreciate your patience, thanks.

10

This means this problem will be solved before the start of 2025

Thatā€™s great, Thank You

1 Like
11

Any status update ??

12

Hi @SHAMIM_KHAN,

This is being worked on already and is in our roadmap. Will keep you posted once it rolls out, thanks.

13

Hi @Ushnota I also wrote many times to the CC about this issue. Since very long time I am also waiting for this to be corrected. Is there any update available now?

14

Hi @HARJIT_SIN_3941115,

Could you please let me know the ticket ID you are referring to so that we can check this? Thanks.

15

was shocked to see this query has been raised 2 years back in August 2023, and till date this query has remained the same, as myself has raised this query in spet last year and no one is bothered to solve it.

16

Hehehe, it is stilll not solved , it has been ! year since @SHAMIM_KHAN has pointed out that its been standing unresolved since ! year from then when @Ajay has initially raised it.
I have raised it last year, and been following up for same since 1 year, and no one is bothered to solve it, rather give lame and unjustified excuse that it is designed that way and is performing well as per design, I simply feel if you arent having any knowledge of the problem, then shouldnā€™t make any reply on it.

17

Mam chart sync feature aane me avi aur kitne year lagega please sahi information dijiye

18

Bro, They will need another life to implement thisā€¦ They canā€™t fix small bugs in a year how can we expect such big feature can be fixed within this life? I am waiting since September 2024 for small bug fix which is causing big issues in trailing profit.

1 Like
19

I have same issue, more than year and small bug pending to get fixed.

20

Isse acha to koi aur broker me shift ho jana sahi rahega.ek baar laptop me chart analysis kro fir dubara mobile me marking karna parta hai,1year se to mai Complain kar raha hu har baar yehi sunne ko milta hai jaldi hi ye update aa jayega