Charts doesn't save & are not in sync with eachother

Charts settings reset automatically every time i reinstall app or clearing cache of app or web browser , saved settings & indicator reset to default on web.upstox and in tv.upstox too and these three platform charts are not in sync with each other kindly fix this .

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Hi @Ajay,

We are not syncing the charts across the app yet.

However, this is in our roadmap and we will implement it soon.

When you uninstall and install the mobile app, all the saved charts vanish because it is only saved in the local storage. This is expected because currently we are saving the charts to cloud only on tv.upstox.com.

For CIQ charts though, we plan to sync up between Android and web. We are happy to inform that the build is out and the rollout is in progress. Kindly wait for the rollout to complete and you can use this feature.

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Hi @Ushnota,
The problem is still not solved. It has been 1 year since your reply to @Ajay

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They are really really slowā€¦

Hi @SHAMIM_KHAN and @Ajay ,

Weā€™re sorry for the hold-up in implementing our TV chart sync feature. We recognize the inconvenience this may have caused and appreciate your patience.

Weā€™re happy to let you know that our team is working hard to get it released within the next quarter. Thanks.

1 Like

+1 for this feature request!
Much needed.

Noted, @Amit_Kumar_Sharma!

Rest assured our team is working hard to get it released within the next quarter. Iā€™ll post about it on Community when itā€™s out. Thanks.

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How much hard work? Itā€™s been more than 1.5 yearsā€¦

How many more years will it take to complete this hard work

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Hi @SHAMIM_KHAN,

As informed earlier, we will be releasing this in this OND quarter. Appreciate your patience, thanks.

This means this problem will be solved before the start of 2025

Thatā€™s great, Thank You

1 Like