Big gaps in data received from WebSocket

  1. brown - volume purple - price BankNifty49900PE 12:34, 13 Aug

Me and my team are fetching data for a particular option and we discovered that there are huge gaps (upto 20 secs) when there’s no data being returned. What does this suggest? Please let us know.
attached below is the visual representation of the data we received from the websocket.

That’s unfortunate. We’re interested in understanding this case further. Could you please share your client ID for an initial investigation?

We’ll look into it and get back to you. If we need to review the code, we’ll let you know here in this thread.

I’m not sure what Client ID is but here’s my Upstox ID: 7JASSP
Please let me know if its correct or you need something else.
Thanks you.