API is not responding, taking too much time, but no response

Developer API
1

Hi Team,

I didn’t expect this. I generated the access token on 2024-08-13 05:06:39.023 and worked perfectly till 8:49 AM.

When I am back from my breakfast, API is taking almost 3 Minutes to receive response. Kindly check the log to understand the issue.

Login Started At : 2024-08-13 09:36:11.641709
https://api.upstox.com/v2/login/authorization/dialog?response_type=code&client_id=79f1fd5d-4e8e-4af0-a16b-c1e9d53784bb&redirect_uri=https://srbands.com
Please enter the Session ID : b8cspz
219578 b8cspz vardhan36397@gmail.com BSE,MCX,CDS,NSE,NFO,BFO,BCD OCO,D,CO,I UPSTOX 219578 VAMSI VARDHAN RAYASAM CHOWDESWARA MARKET,LIMIT,SL,SL-M individual False True None {‘email’: ‘vardhan36397@gmail.com’, ‘exchanges’: [‘BSE’, ‘MCX’, ‘CDS’, ‘NSE’, ‘NFO’, ‘BFO’, ‘BCD’], ‘products’: [‘OCO’, ‘D’, ‘CO’, ‘I’], ‘broker’: ‘UPSTOX’, ‘user_id’: ‘219578’, ‘user_name’: ‘VAMSI VARDHAN RAYASAM CHOWDESWARA’, ‘order_types’: [‘MARKET’, ‘LIMIT’, ‘SL’, ‘SL-M’], ‘user_type’: ‘individual’, ‘poa’: False, ‘is_active’: True, ‘access_token’: A’, ‘extended_token’: None}
Login Ended At : 2024-08-13 09:39:24.428368

From 9:36:11 to 9:39:24.

Please check this Video Video

Is upstox servers are overloaded?

Please check and let us know, by when this issue can be resolved.

Thanks & Regards
Vamsi

3

@vardhan36397 - Are you experiencing this issue once more?

4

not now, very rare.

Thanks for your response.
Vamsi