AMC charged despite “Lifetime Free” plan

Hi Team,

I opened my Upstox account on 30-Nov-2019 under a lifetime free AMC plan. Suddenly, I see a −₹354 charge in my account, which support says is AMC as per the revised pricing from Feb 2025.

As a long-term investor, I had planned to grow with Upstox. This change — without clear opt-in or detailed notification — feels unfair.

Could you please review this and clarify why lifetime AMC was revoked for older accounts like mine?

Ticket ID: 9401884

Thanks in advance.

Hi @JAYATEJA_1489489,

I’ve DM’ed you regarding this. Kindly check it, thanks.

Thanks, @Ushnota, for the quick resolution and clarity.
I appreciate Upstox honoring the original Free AMC plan for FY 2025–26.
Will keep an eye on future updates, and I hope existing long-term users continue to be treated with transparency.
Closing this thread now. :folded_hands:

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would love to know what resolution was offered to this issue. Jayateja please write a few lines for everyones benefit

Hi @Mahesh_45938483,

I had opened my account under the lifetime free AMC plan in 2019. When I noticed an AMC charge recently, I raised a ticket and also posted here.

@Ushnota helped get it reviewed, and the ₹354 was reversed. I was informed that no AMC will be charged for FY 2025–26.

Would suggest raising a ticket and tagging her if you’re in a similar situation.

– JayaTeja

@Ushnota

My Ticket ID - [#9417803]

I am facing a similar issue. I have completed all the required procedures — raised a ticket, pinged you on the community forum, and followed up via email. But all I received in response was:
“Upstox AMC rates have been revised for the current financial year.”

Why are two customers facing the same issue being treated differently? Even though my issue remains unresolved, your backend team is closing my ticket, and you are also responding with a message saying it has been closed.

Why am I being treated unfairly?

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Ticket ID - 9423726
Hi team,

I opened my Upstox account in the month of May 2022 under a lifetime free AMC plan. Suddenly, I see a −₹354 charge in my account, which support says is AMC as per the revised pricing from Feb 2025 and is mentioned in the ledger report as well.

As a long-term investor, I had planned to grow with Upstox. This change — without clear opt-in or detailed notification — feels unfair.

Could you please review this and clarify why lifetime AMC was revoked for older accounts like mine?

Thanks in advance

Hi everyone, I faced a similar issue — raised a ticket and followed up here, and it got resolved. Hope the team looks into your cases too.

1 Like

Hoping that my issue is also resolved like yours…

@KARTHIKEYA_24534715 - What’s your UCC?

My UCC is 65BERM

Hi
i have been experiencing the similar problem where i opened my account 6 months ago in free AMC but now i have been charged 354. Please help to solve this issue

My UCC is 37CCFW

1 Like