I opened my Upstox account on 30-Nov-2019 under a lifetime free AMC plan. Suddenly, I see a −₹354 charge in my account, which support says is AMC as per the revised pricing from Feb 2025.
As a long-term investor, I had planned to grow with Upstox. This change — without clear opt-in or detailed notification — feels unfair.
Could you please review this and clarify why lifetime AMC was revoked for older accounts like mine?
Thanks, @Ushnota, for the quick resolution and clarity.
I appreciate Upstox honoring the original Free AMC plan for FY 2025–26.
Will keep an eye on future updates, and I hope existing long-term users continue to be treated with transparency.
Closing this thread now.
I am facing a similar issue. I have completed all the required procedures — raised a ticket, pinged you on the community forum, and followed up via email. But all I received in response was:
“Upstox AMC rates have been revised for the current financial year.”
Why are two customers facing the same issue being treated differently? Even though my issue remains unresolved, your backend team is closing my ticket, and you are also responding with a message saying it has been closed.
I opened my Upstox account in the month of May 2022 under a lifetime free AMC plan. Suddenly, I see a −₹354 charge in my account, which support says is AMC as per the revised pricing from Feb 2025 and is mentioned in the ledger report as well.
As a long-term investor, I had planned to grow with Upstox. This change — without clear opt-in or detailed notification — feels unfair.
Could you please review this and clarify why lifetime AMC was revoked for older accounts like mine?
Hi
i have been experiencing the similar problem where i opened my account 6 months ago in free AMC but now i have been charged 354. Please help to solve this issue