Account reactivation

Am trying to reactivate my account. But it’s getting declined saying the upload Income proof is Invalid/Not accessible. Not sure why as am trying to upload my payslip.

Tried other proof like bank statement but we get the statement as password protected and the upstox platform doesn’t accept it

@SRINIVAS_R_1096507 - Please share your Ticket ID so I can check this. Thanks.

9615279

@SRINIVAS_R_1096507 - Sure, will check.