Account not opened yet after 10 days of form completion - 9197815 request ID *Urgent action needed*

General
1

Hi @Ushnota , @Upstox Team,
I have been following up with the Support team but there has been no update on my account opening request which is due since 19th April. Why is taking so long??
Please help me with account opening soon, as it has been causing very much delay for me to begin.

2

Hi @Bhawik_37243451,

Could you please clarify if 9197815 is your ticket ID? We will take a look at it ASAP, thanks.

3

@Ushnota , yes that is my ticket ID

1 Like
4

Any update on the request?

5

Hi @Bhawik_37243451,

Your account is active now. Please check and let us know in case of any issue, thanks.

6

Hi @Ushnota , account seems to be active, but my account is frozen for debit by DP, saying non compliant with KYC.
Can you please help here, and please let me know whatā€™s the issue as it taking so much workaround upon Upstox end

7

Hi @Bhawik_37243451,

This is resolved. Please check and let us know, thanks.

1 Like
8

Thank you , it is resolved

1 Like