Hi @Ushnota / Support Team,
I have been trying to get my CDSL Easiest PIN retry counter reset since Sunday. I was told in a live chat at 3 PM yesterday that it was ‘highlighted,’ but it is still showing as ‘PIN permanently locked.’ >
This is blocking a time-sensitive off-market transfer. Please have the Demat back-office manually reset the counter for BOID [Your 16-digit ID] immediately. I have already waited far beyond the standard TAT."