Upstox Trade Time is 20 to 25 minutes after it receives the signal from API

Developer API
1

Trade Time is later than Order Time by 20 to 25 minutes. Please advice.

2

This is highly unlikely to occur. Please provide your client ID along with the order details, such as the order ID and the exact date and time.

Additionally, if possible, include the cURL request of the order so we can assist you more effectively.

4

Client ID: 125428
Market order signals from tradetron

Trade date 26 June 2024

|Column 1 | Column 2 | Column 3 | Column 4|

|— | — | — | —|
|Order No | Order Time | Trade No | Trade Time|
|1700000059637742 | 09:48:09 | 494653278 | 10:02:20|
|1700000060207324 | 09:48:25 | 494702733 | 10:02:46|
|1700000064116399 | 09:50:55 | 494949806 | 10:05:54|
| | | | |
| | | | |

6

Required information was provided 5 days ago. Is there a solution to this problem?

7

We have cross-checked the aforementioned orders in the logs. These orders were acknowledged and executed on time. We recommend verifying with Tradetron for further assistance.

8

Is this table visible, which was sent to you 10 days ago? The data is there in the Digital Contract Notes. How can you deny data from your own Digital Contract Notes? The trade times are visible as at least 15 minutes late.

9

Please reply urgently. Don’t take 10 days to reply a short question.

10

The data pertains to trades executed on 26 June 2024.

11
12

Please check why all the signals from tradetrom went in error today.