Unknown charges got deducted from my funds

General
1

Hi Upstox team,

Today some unknown charges of 265.50 rupees have got debited from my funds. on checking the ledger there is no reference to this charge getting debited.

On clicking the the (i) button on Unpaid charges its showing common reason as AMC charges,
But usually on my account, the AMC gets debited on quaterly basis i.e approx (88.50) rupees every quarter and the last deduction of 88.50 rupees happenend on 03/04/2025.

Please let me know what charges are these and why its not getting reflected in the ledger.

PFA Screenshots:-

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image720×1600 82.2 KB

Ledger entry for AMC debited quaterly:-

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image1080×600 46.9 KB

Please check this on prority.

Thanks

2

Same but in my case they deducted 275 dont know why are are deducting some amount on regular basis. In may 2025 i paid 88rs as unknown charge

1 Like
3

Hi @Ushnota
Can you please check this on priority.
Thanks

4

Could you please share your ticket ID for this, @CE5464?

5

Hi @Ushnota
I have not raised any kind of ticket yet, but today I can see those charges are gone, and the charged amount is reversed as well.

Not sure if that is a bug, but please do let me know the purpose of those charges.

Thanks