Unable to place sell order

I am trying to place sell order and it’s failing. Please find the screenshot attached.

My KYC is already verified
I have also raised the following tickets to updated the KYC status and resolve the issue. But no progress so far. It’s more than 2 weeks.

Please help.

Customer ID 106161.

I have attached the error screenshot and kyc status screenshot below.

My tickets are 8234334, 8189850.


@Ushnota , could you please help here

Hey @krishna_priya,

Your segments are now active, and we’ve noted the successful placement of your sell order. If you require any additional assistance, feel free to reach out. Thank you.