Unable to get live tick data even when I am successfully connected , historical data and volume profile is loaded

hi, I am unable to gete live tick data through upstox API. is there anyoption to activate live tick data option through upstox account, I tried this option, but I caouldn’t find any option for that or any possible setting section. see the output of my code “E:\Upstox Institutional Accumulation Detector>python AdvMarketFlowDetector.py ✓ Upstox SDK v2.17.0 imported successfully 2025-07-24 15:59:56,540 [INFO] Loaded access token from cache. 2025-07-24 15:59:56,566 [INFO] Loaded 3267 cached volume profiles 2025-07-24 15:59:57,668 [INFO] Intialized with 8389 historical bars 2025-07-24 15:59:57,848 [INFO] VIX updated: 12.75 2025-07-24 15:59:58,064 [INFO] VIX updated: 12.75 2025-07-24 15:59:58,194 [WARNING] No tick data for full report 2025-07-24 15:59:58,893 [INFO] WebSocket (v3) connected successfully. 2025-07-24 15:59:58,895 [INFO] Subscribed to [‘NSE_INDEX|Nifty 50’, ‘NSE_INDEX|India VIX’] in full mode 2025-07-24 16:00:58,243 [INFO] VIX updated: 12.75 2025-07-24 16:00:58,415 [WARNING] No tick data for full report”. after 3 days of troubleshooting myself, I am now writing for support, and I hope that I will get final solution for my issue. Thanks

Are you trying for NIFTY 50. and the time of connection is 15:59:00? If yes. the issue might be because you’re trying to get live tick data outside market hours . Either wait for market open for NSE or try using MCX

Dear jtutanota,
see the updates during market hours,
the response is same.
C:\Users\HP>E:

E:>cd Upstox Institutional Accumulation Detector

E:\Upstox Institutional Accumulation Detector>python AdvMarketFlowDetector.py
✓ Upstox SDK v2.17.0 imported successfully
2025-07-25 12:27:22,679 [INFO] Performing OAuth2 login flow.

  1. Please open this URL in your browser to log in:
    Login to Upstox

  2. Paste the authorization code here and press Enter: ULgYSZ
    2025-07-25 12:27:50,740 [INFO] Successfully generated new access token.
    2025-07-25 12:27:52,836 [INFO] Intialized with 8376 historical bars
    2025-07-25 12:27:53,398 [INFO] VIX updated: 11.76
    2025-07-25 12:27:53,660 [INFO] VIX updated: 11.76
    2025-07-25 12:27:53,766 [WARNING] No tick data for full report
    2025-07-25 12:27:54,533 [INFO] WebSocket (v3) connected successfully.
    2025-07-25 12:27:54,534 [INFO] Subscribed to [‘NSE_INDEX|Nifty 50’, ‘NSE_INDEX|India VIX’] in full mode
    2025-07-25 12:28:53,990 [INFO] VIX updated: 11.76
    2025-07-25 12:28:54,398 [WARNING] No tick data for full report
    2025-07-25 12:29:54,425 [INFO] VIX updated: 11.76
    2025-07-25 12:29:54,560 [WARNING] No tick data for full report
    2025-07-25 12:30:54,786 [INFO] VIX updated: 11.76
    2025-07-25 12:30:54,900 [WARNING] No tick data for full report
    2025-07-25 12:31:55,026 [INFO] VIX updated: 11.76
    2025-07-25 12:31:55,158 [WARNING] No tick data for full report
    2025-07-25 12:32:53,482 [WARNING] Health check failed – no updates for 300 seconds
    2025-07-25 12:32:56,346 [INFO] VIX updated: 11.76
    2025-07-25 12:32:56,492 [WARNING] No tick data for full report
    2025-07-25 12:33:53,503 [WARNING] Health check failed – no updates for 300 seconds
    2025-07-25 12:33:56,769 [INFO] VIX updated: 11.76
    2025-07-25 12:33:56,882 [WARNING] No tick data for full report
    2025-07-25 12:34:53,509 [WARNING] Health check failed – no updates for 300 seconds
    2025-07-25 12:34:57,302 [INFO] VIX updated: 11.76

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