Regarding api calling limit

I have been hitting my rate limit and my algo got stuck , reason is too many requests for polling first I used 5 calls per second then i reduced it to 2 calls per second still after 30-40 mins my program got stuck . Is it because I used basic version of upstox this would be resolved if I used pro version. Please help me with this info.

It would be helpful if some one of your team would contact me through phone call I do have some other doubts

Hi @Manupati_48581171

Basic and Plus users have the same rate limits.
If the limits specified in the rate-limiting section of our API documentation are exceeded, API access will be temporarily blocked.

Thanks!