My Wipro Future price didn't get adjusted as per dividend

General
1

Dear @Ushnota

I hold wipro futures contract of march and February. My march contract was correctly adjusted as per Rs 6 dividend. But my Feb contract was incorrectly adjusted to +9 rupees. No one from support is able to answer anything. Please help immediately :folded_hands:

2

Hi @Suyash_1078740,

Please share your Ticket ID so I can check this. Thanks.

3

My ticket ID is 2199.

4

@Suyash_1078740 - That doesnā€™t seem to be correct. Have you raised a ticket yet? If not, please raise one here https://upstox.com/contact-us/get-in-touch/

5

@Ushnota It is incorrect. And why are you asking me to raise another ticket when I already gave you my ticket ID - 2199, in a previous response. Please help.

6

@Suyash_1078740 - I canā€™t help you with your incorrect ticket ID 2199. Please use the link provided to raise a ticket and share the correct Ticket ID with me, thanks.

7

@Ushnota

That is the ticket ID I received on my email from

prod.ticketflow@rksv.in

hereā€™s the entire email transcript (because I canā€™t upload screenshots)

ā€œHello ,

Thank you for reaching out to us.

This is an automated response to let you know that we have successfully received your email. Our team is currently reviewing your concern and will get back to you with an update as soon as possible.

Ticket ID: 2199

Please refer to this ticket ID in any future communication regarding this request.

Thank you for your patience.

Best regards,

Team Upstox

ā€

8

@Ushnota

I have raised a ticket again this time with a ticket number 2408.

If you still canā€™t look that up, I suggest you to look at complains or tickets from my email suyash.lunawat@gmail.com

9

@Suyash_1078740 -

Sure, will check. Thanks.

10

Hi @Suyash_1078740,

Both your Ticket IDs are now closed. Thanks.