Issue with webhook

Hi team,
I have implemented the webhook, but it is not being triggered. Please check and let me know what might be missing. I’ve reviewed my logs and there are no entries for that endpoint. The implementation is done using FastAPI.

Thank you for reaching out, @STEPHEN_CARDOZO. Please provide your client id and the webhook URL so we can check and assist.

@Pradeep_Jaiswar Certainly! Is there a private chat option where I can share these details?

Yes, you can DM me the details. I’ve sent you a message. Please check your inbox. Apologies for the confusion; I need your 6-digit client ID and webhook URL of the app.

I have sent the requested details. Thanks!

@Pradeep_Jaiswar any update on this issue?

@STEPHEN_CARDOZO The firewall is flagging the webhook URL you provided because of a security rule that blocks updates. We have contacted the security team and will update you soon. Thank you for your patience.

@Pradeep_Jaiswar Thank you for the prompt response. I will wait for your update.

Before that I just want to make sure I have the following information:

  • Do I need to take any action on my end regarding this issue?
  • Is there a security header sent with the webhook to ensure that the POST request is triggered from Upstox and not from another source?

@Pradeep_Jaiswar Just following up: Is there any ETA for when this will be fixed?

Apologies for the delayed response.

We have addressed this. Kindly review it and let us know your feedback.