Getting this error very frequently - "Request aborted [500]"

General
1

Getting this error very frequently - “Request aborted [500]” Would like to understand what’s this error about? when this will get resolved?
If we try after few seconds, the error vanishes.

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2

Hi @Krishna_Velu

Could you please share your UCC or ticket ID with us so that we can check this? If you don’t have a ticket yet, you may raise it here: https://uptx.to/tikt Thanks.

3

My UCC ID is 200594. I didn’t create a ticket.

4

Hi @Krishna_Vel,

Thank you for sharing the details. We’ll connect with you soon over the call.

Thanks!

5

Hi @Krishna_Velu,

We tried calling you, however, the call went unanswered. In case, you’re still facing an issue, let us know a good time to connect and we’ll be happy to reach out to you.

Thanks!

6

I’m abroad. I’m only available on WhatsApp on that number. Else communicate through email.

7

I think its due location filter (geo based). Try with VPN India server, it may work. Recently i was in Nepal and i faced same issue, however on VPN, it went fine.

8

same issue , why should we use a VPN to connect , the issue is from upstox side and it has to be fixed immediately

9

Hey,

Our team has resolved this. Request you to try logging in again. If you face any issue please reach us here. Thanks!