On 15th Jan Thursday 9:20 p.m. I had placed a request for redemption of Franklin India’s Liquid fund. Till date the money has not been credited to my account. What is the issue? Further, I have not received any SMS and/ or email from Upstox of this order? Is this happening?
@PRASENJIT_22643914 - Could you share your Ticket ID so I can check this?
Good morning Ushnota,
As I said, I have not received any SMS and/ or email of the redemption request that I had raised. I have shared the date and time of raising the request plus the screenshot in Open orders tab.
Please advise.
Regards
@PRASENJIT_22643914 - Please raise a ticket regarding this here https://upstox.com/contact-us/get-in-touch/ and share the Ticket ID with me, thanks.
@PRASENJIT_22643914 - Thanks. We will check and get back to you.
@PRASENJIT_22643914 - Your Ticket ID 9739049 is now closed. Thanks.