Fed Up with Upstox Customer Support – 1 Month & No Resolution for a Simple Request!

[jtutanota]

I requested a simple mobile number update on June 13, 2025 (User ID: 236525). It’s been over a month, and no resolution yet.

How hard is it to update a phone number? No replies, no fixes—just silence. Worst customer support ever!

Is anyone else facing this? When will Upstox wake up?

#UpstoxFail #BadService #UpstoxComplaint

[Ushnota]

Hi @jtutanota,

Sorry to hear that. Escalating this internally and will get back to you regarding this. Thanks.

[jtutanota]

Thanks for escalating this! Really appreciate your help. It’s resolved now—thanks for your help!

[Ushnota]

@jtutanota -

Great. Happy trading!

[Anand_Kumar]

It does seem like upstox customer care team needs serious upgradation (not just with AI, human)

Just for fun, look at the screenshot

.