Error While Login

Developer API
1

Something went wrong. Please try again after some time. [1017127].
please check Asap

2

@vinod_mokashi Can you share request details for further investigation?

3

what i can share like client Id ??
client id : 56AUJK

4

@vinod_mokashi The error code means Invalid user info, It seems you are using wrong mobile number associated with the UCC shared. Please try with correct number and then try with relogin

Thanks

5

Hi @Anand_Sajankar - I ran into similar issue Today with different error code.

Something went wrong. Please try again after some time. [1017056]

I am using correct credentials because if I try to login directly, without going through my app itā€™s working fine. The issue is only when redirected from my app with client_id.

By the way, I just created the app Today.

6

Hi @Vinod_Kumar
Could you please share your 6-digit user ID so that we can investigate this further? Additionally, could you let us know at what time you encountered this error?

Thank you.

7

Hi @Ketan - My user ID is - 76BM4K, and regarding the time I am still seeing this issue, just checked 5 minutes back.

8

Could you please share the cURL request you are using to log in? It seems that the login request for the user ID mentioned above did not reach our servers.

Thank you!

9

Well, all I am trying is a simple get call in the browser, not using curl or any other tools yet.

This is the URL: https://api.upstox.com/v2/login/authorization/dialog?response_type=code&client_id=_____&redirect_uri=https://autobot.applicatree.com/login-response

Not sure if itā€™s safe to share the client_id in the forum, but the client_id is created through 76BM4K account.

10

@Vinod_Kumar We are unable to see any logs for the request associated with your client ID. Could you please create a short video of the process youā€™re following so that we can assist you with more precise details?

13

Thank you for the video. Everything seems fine with the account. Iā€™ll escalate this to the profile team and get back to you soon.

14

Hi Upstox Team,

Any update on this?

Thanks,
Vinod

15

@Vinod_Kumar, You are entering the incorrect phone number. In the video, you are using 99xxxxxx12, but the correct number associated with your given client ID is 97xxxxxx66

16

Hi @Pradeep_Jaiswar - Thank you! Using the other phone number fixed the issue. I have deleted my previous posts as they contained my personal information.

Itā€™s all working now, thanks for the help.

2 Likes