Dear Upstox Support Team,
I am writing to request clarification and access regarding live market data via the Upstox Developer API.
I have created an API app from my Upstox account (Accounts → Developer → Apps) and generated an API key and secret. Using the official Python SDK and the OAuth flow, I am able to authenticate successfully and obtain an access token without any errors.
When I call the Full Market Quote API using the SDK method get_full_market_quote with instrument keys such as NSE_EQ|INFY and API version 2.0, the response is:
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status: "success" -
data: {}(empty object, with no quote fields returned)
This behaviour is consistent across symbols, even during market hours, which suggests that the request format and authentication are correct but live market data feed is not enabled for my API key/account.
From your public documentation and Developer Community responses, it appears that:
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Live market data via API (Full Market Quote / Market Data Feed) is currently limited to a closed group of users and not enabled for all Developer API keys by default.
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There is no self‑service option in the UI for enabling this feed, and eligibility or charges (if any) are not clearly specified.
I therefore request your help with the following:
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Please confirm whether live market data access (Full Market Quote / Market Data Feed) is currently enabled for my Upstox account and this specific Developer API key.
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If it is not enabled, please let me know:
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Whether I am eligible to get this access.
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Any requirements such as minimum balance, trading activity, or subscription/charges that apply.
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The exact steps I should follow to have live market data enabled for my API key.
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If possible, kindly enable live market data feed for my API key so that I can use it for programmatic market data retrieval and strategy testing.
For context, I have been using Upstox mainly for chart analysis for a few years and now wish to integrate my own trading tools using your Developer API. My use case at this stage is strategy testing and scanning using real‑time or near real‑time market data.
I would appreciate detailed guidance or confirmation so that I can proceed with building and testing my application.
Also want to know the pricing model of upstock for using API.
Thank you for your support.
P.S. I will be really
I will be really thankful if you answer me directly here instead of telling me to refer this and that, Because I have already covered the long way to solve my problem. First I called customer care, then they told me to send the mail to support, I mailed them they replied to post on this community, I am not tech savvy just A trader( And I am good in trading only not in all this technical things) who wants to use your service.
