I had wrongly deposited amount from my son’s account to Upstox bank account via IMPS. So as its unlinked bank account amount is not showing to my Upstox wallet. I had created ticket of 9275635 however after 48 hours no response received. Moreover, already 5 days left from deposit amount date. Kindly advice.
Hey @SMEETABEN_18474332,
Thanks for sharing your ticket ID. Will check it and get back to you.
Good morning Ushnota,
Can you kindly check and revert today? It’s already 6 days since transaction occured.
Many thanks!
This is being checked, @SMEETABEN_18474332. I’ll definitely let you know here once I have an update, thanks.
Good morning Ushnota, I appreciate your efforts to assist me. However, as days pass without proper action to initiate the refund, I kindly request your personal attention to this matter. Thank you very much.
I understand, @SMEETABEN_18474332. Will raise this internally and get back to you, thanks.
Checked with the team. Please note that your refund will get processed today. Let me know if you require any more help, thanks.
Ushnota, I have received refund. Many thanks for your prompt action. Have a great weekend ahead! Wish you a great success ahead in your career!
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My pleasure, @SMEETABEN_18474332. You have a good weekend too 