Deposit from wrong bank account

General
1

I had wrongly deposited amount from my son’s account to Upstox bank account via IMPS. So as its unlinked bank account amount is not showing to my Upstox wallet. I had created ticket of 9275635 however after 48 hours no response received. Moreover, already 5 days left from deposit amount date. Kindly advice.

2

Hey @SMEETABEN_18474332,

Thanks for sharing your ticket ID. Will check it and get back to you.

3

Good morning Ushnota,

Can you kindly check and revert today? It’s already 6 days since transaction occured.

Many thanks!

4

This is being checked, @SMEETABEN_18474332. I’ll definitely let you know here once I have an update, thanks.