Delay in CDSL Easiest Registration

General
1

Hi Team
I am trying for CDSL Easiest registration from the past 3 weeks. On the CDSL website it says " Your registration for easiest is pending with your DP for authentication. Kindly Approach your DP to activate your login for easiest."
I have sent mail to Upstox support on Jun 26 - No result.
I called the support number and spoke to the executive on Jun 26th - I was told it would be taken care in 24 to 48 hours. - Still the same issue.
I got a ticket logged 9410113 - That ticket is now closed informing, issue is resolved. I still have the same pop up that it is not authenticated.

What else do I do to get this resolved?

2

@BHATTACHAR_34416606 - Noted your existing ticket ID and passed it on to the relevant team. Will let you know once thereā€™s an update, thanks.

3

Thanks @Ushnota. However, no update on it till now.
Does a mere authentication take so much time?

4

@BHATTACHAR_34416606 - I understand. As soon as I have an update from the team, Iā€™ll let you know. Thanks.

5

@Ushnota Any update?

6

@BHATTACHAR_34416606 - Your ticket ID 9410113 is now resolved. Please check and let us know, thanks.

7

Thanks @Ushnota.
Please help with one more pending authentication.
The ticket raised is : 9425010

8

Sure, will pass this on to the relevant team. Thanks.

9

@Ushnota : Has the ticket been passed on to the relevant team? Is there an update from the team?

10

Will let you know as soon as I have an update on the progress, thanks.

11

@Ushnota I feel you would now agree that there is an inherent issue with the team working on the tickets.
Otherwise how come it takes daysand multiple follow-ups to actually get it completed?

12

As soon as I have an update from the team, Iā€™ll let you know. Thanks.

13

@BHATTACHAR_34416606 -

Your ticket ID 9425010 is now resolved. Please check and let us know, thanks.

14

Delay in cdsl Easiest registration, kindly please check and authenticate It.

15

@SUBHAJIT_6959793 -

May I know your ticket ID? Thanks.

16

Hey Here is my Ticket ID please check

9439371

17

Noted the ticket ID. Will coordinate with the team and get back to you.

18

@Ushnota The issue is not resolved.
In CDSL Easiest when I check the status of the Trusted account, it shows as blank. I have sent an email to support@upstox with the screenshot.
Regards
Partha

19

@BHATTACHAR_34416606 -

Could you confirm the ticket ID youā€™re referring to?

20

@Ushnota The issue is not resolved.
In CDSL Easiest when I check the status of the Trusted account, it shows as blank. I have sent an email to support@upstox with the screenshot.
Regards
Partha