Dartstock option chain window showing all blank

Was trying to open and link option chain data to my excel file, but unable to do it as either option chain window showing all blank or an error as “ can not run ‘DARTSCRD.EXE’The program or one of its components is damaged or missing.”. please resolve.

@SHIVPRASAD_1135284 Sir,

Kindly share your client id. We will call you to resolve the issue.