Authentication error to be fixed

I have followed all the steps, still getting this error, tried reaching Shammu but still waiting for the issue to be fixed.

{
“status”: “error”,
“errors”: [
{
“errorCode”: “UDAPI100016”,
“message”: “Invalid Credentials”,
“propertyPath”: null,
“invalidValue”: null,
“error_code”: “UDAPI100016”,
“property_path”: null,
“invalid_value”: null
}
]
}

my ID: fb190932-9619-41d1-89d6-995fbd9ee3ff

@Tradar - Please check your DM.