Dear @Ushnota
There has been no update since , please ask your relevant team to get in touch.
Also why I am getting calls for clearing ledger?
Please revert my margin back to normal as it was before ₹5462.80
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@ROMIL_1182954 - Once an AMO (After Market Order) is placed, it is sent to the exchange and cannot be modified or controlled by the broker thereafter. This limitation applies equally to both the broker and the client.
AMO orders, especially in the F&O segment (Option Buying) are inherently exposed to overnight price gaps and volatility, which can work either in favour of or against the trader. As such, the outcome of an AMO market order is dependent on market conditions at the time of execution.
Given this risk, AMO F&O orders are placed at the sole discretion of the trader, and we strongly recommend using AMO limit orders where price and margin certainty is important.
So, basically you are telling me that what I am pointing out as a serious bug in your system is actually a feature of your AMO/RMS logic. If that feature allows F&O exposure far beyond the client’s available margin, then it clearly does not comply with SEBI’s intent on limiting client exposure through proper margin checks. In other words, you are presenting a non‑compliant behaviour as if it were by design, which is exactly why I am questioning the role and effectiveness of your RMS in protecting clients.
If what you are saying is correct, then you are effectively telling me that even with ₹100 in my account I could place crores worth of F&O AMO orders, have them executed at market open.
I have never heard of a broker openly stating that margin is not required while placing an AMO order.
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Upstox ne kha ki amo order laye tha
Upstox ke ye pata nhi lagay ki RMS glitch se losse hua RMS ka kiya responsibility Hoti hai please explain
May I know the my ticket update.
Hi All, I am also on the same boat where RMS failed and executed beyond my margins (~9000%). #8680 is my ticket number and I had placed an AMO on 3rd February. I placed 3 call order and one was executed, other 2 were rejected saying insufficient funds. All Should have been rejected because I only had ~2058 rupees in my funds.
@VISHNUVARD_1331944 - Will check and get back.
@NAGAM_31299654 - Your ticket is closed. Please check, thanks.
@KUNTAL_29315030 - Your ticket ID 9851 is now closed. Please check, thanks.
@ROMIL_1182954 - Your ticket ID 9851 is now closed. Please check, thanks.
I don’t have any update about the ticket and Upstox as broker is liable to exchange for the failure and not client
What is the update please share as I haven’t received any calls from RMS as you posted your nor did I have any resolution email.
???
@NARAYANA_31357382 @VISHNUVARD_1331944 @NAGAM_31299654 @KUNTAL_29315030
Please connect so that we can write this to SEBI and register a complaint on SMART ODR
Along with all evidence of broker margin failure check!
my ticket was marked closed without any written technical explanation or RMS margin logs being shared via email. The issue raised relates to order acceptance despite insufficient margin. No resolution details have been provided so far.
Agreed. Before SMART ODR, it would be better to first file individual complaints on SCORES so the broker is required to submit a written explanation to SEBI. We can then proceed to exchange arbitration / ODR with all evidence of RMS margin failure.
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Yeah I agree!
You can connect with me on shahromil330@gmail.com
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my orders were executed 4 seconds later at 9:15:04 and in two tranches, 65 qty and 130 qty of total 195 qty, if they did not have margin for even 30 qty, they executed another order. 9:15:00 price has already been established at 999 high and 300+ on low, but still they executed it, at the time of order placing it was 6 rupees and margin was for that. I raised a SCORES ticket on SEBI on this one. I will reply as soon as I get email.
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You got any resolution? from upstox or sebi?
No update yet
I got an update of same stuff saying that they accepted orders before market and according to that time they had sufficient margin and stuff. I countered saying that once market opens, you have to validate again and send the order to exchange. just validating at the time of placement is not risk management.