My MCX account seems inactive. Can you please help me in activating it

Trading
1

while placing an order in MCX, I am getting below error:

Failed: EXCHANGE: CLIENT CODE ‘5YAK5D’ IS NOT REGISTERED

Please look in to it.

Thanks

2

Hi @DEEPAK_31818526,

Please help me out with your Ticket ID, thank you.

3

I just created a ticket. ID : 9640112

4

@DEEPAK_31818526 - Noted. We will check this and get back to you, thanks.